Privacy Policy

JEDA IT HUB LIMITED
Website: https://jeda.ie/
Last updated: 11 November 2026

1. Introduction

JEDA IT HUB LIMITED (“JEDA”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, request an IT review, or enquire about our services.

We process personal data in accordance with applicable data protection legislation, including:

• The General Data Protection Regulation (EU) 2016/679 (GDPR).

• The Irish Data Protection Act 2018.

• Applicable Irish ePrivacy legislation.

By using our website, you can access information about our privacy practices through this policy. Where consent is legally required for a particular processing activity, we will request it separately.

2. Who We Are

JEDA IT HUB LIMITED is an Irish-registered company providing IT services and technology solutions to businesses.

Our services include managed IT support, cloud solutions, Microsoft 365, cybersecurity, backup and disaster recovery, and IT consulting.

For personal data collected and processed for our own business and website purposes, JEDA IT HUB LIMITED acts as the data controller.

Company details

JEDA IT HUB LIMITED

Registered office:
49 Elmeley, Golf Links Road
Bettystown, Co. Meath A92R7RF
Ireland

Company registration number: 782644
VAT number: IE4392367CH

Phone: 089 241 1788
Email: [email protected]
Website: https://jeda.ie/

For privacy enquiries and requests to exercise your data protection rights, please contact [email protected].

3. Personal Data We Collect

We may collect and process different categories of personal data depending on how you interact with us.

3.1 Information You Provide Directly

When you complete a form on our website, request a free IT review, or contact us by email or telephone, we may collect:

• Your name.

• Your business or company name.

• Your business email address.

• Your telephone number, where provided.

• The subject of your enquiry.

• Information about your IT requirements, technical environment, or business needs.

• Any additional information you choose to include in your message.

• Records of relevant communications with us.

We use this information primarily to respond to your enquiry and provide the information or services you request.

3.2 Technical and Website Usage Information

When you access our website, certain technical information may be collected automatically, including:

• IP address.

• Browser type and version.

• Device type and operating system.

• Pages requested and access timestamps.

• Referring website or traffic source.

• Website interactions, where analytics consent has been provided.

• Cookies and related technical identifiers.

This information may be processed through website hosting, server logs, security services, and consent-based analytics tools.

3.3 Business and Client Information

If you engage JEDA to provide IT services, we may process additional business-related personal data, such as:

• Business contact details.

• Job titles and professional roles.

• Contractual and billing contact information.

• Communications about service delivery.

• IT support requests and related technical information.

• Information required to administer customer relationships.

Where we process personal data on behalf of a business customer as part of managed IT, cloud, support, backup, or cybersecurity services, our responsibilities may be governed by a separate service agreement and, where required, a data processing agreement.

4. How and Why We Use Your Personal Data

We process personal data only where we have an appropriate legal basis.

Where we rely on legitimate interests, we consider the necessity of the processing and its potential impact on individuals’ rights and freedoms.

Where we rely on your consent, you may withdraw it at any time.

5. Website Contact Forms and IT Review Requests

When you submit an enquiry or request a free IT review through our website, we use the information provided to:

• Understand your enquiry and IT requirements.

• Contact you regarding your request.

• Arrange a discussion, consultation, or IT review.

• Prepare relevant information or a service proposal.

• Maintain appropriate records of our communications.

Providing certain contact information is necessary for us to respond to your request. Other information may be optional.

If you choose not to provide essential contact details, we may be unable to respond or arrange the requested service.

Please do not submit passwords, confidential access credentials, sensitive personal data, or unnecessary personal information through our general website contact forms.

Submitting an enquiry does not automatically subscribe you to marketing communications.

6. Cookies and Similar Technologies

We use cookies and similar technologies to support website functionality, maintain security, and, with appropriate consent, understand how our website is used.

Technologies identified or referenced in connection with our website include:

LiteSpeed Cache

Supports website performance and caching. The _lscache_vary cookie helps deliver the appropriate cached website content.

Google reCAPTCHA

Helps protect website forms against spam, bots, and malicious activity. Google reCAPTCHA may process technical and interaction information and set the _GRECAPTCHA cookie.

Google Analytics 4

Where enabled and permitted by your consent preferences, Google Analytics 4 may collect website usage information to help us understand website performance and improve user experience.

Analytics cookies are optional, and you can manage your choices through the website’s cookie settings.

For additional information about cookies, including their purposes, providers, and typical durations, please read our Cookie Policy.

7. How We Share Personal Data

We do not sell your personal data.

We may share personal information with trusted third parties where this is necessary for legitimate business purposes, service delivery, or compliance with the law.

These recipients may include:

• Website hosting and infrastructure providers: To operate and maintain our website.

• Email and communication service providers: To receive and respond to enquiries.

• IT and security service providers: To maintain our systems and protect against security threats.

• Google: In connection with reCAPTCHA and, where enabled and consented to, Google Analytics.

• Professional advisers: Including accountants, auditors, insurers, and legal advisers, where necessary.

• Public authorities or regulators: Where disclosure is required by applicable law.

Where service providers process personal data on our behalf, we require appropriate contractual, confidentiality, and data protection safeguards.

We only disclose information that is reasonably necessary for the relevant purpose.

8. International Data Transfers

We aim to protect personal data in accordance with GDPR requirements.

Some third-party technology providers, including Google, may process or access personal data outside Ireland or the European Economic Area (EEA).

Where personal data is transferred internationally, we take steps to ensure that appropriate legal safeguards are in place.

Depending on the circumstances, these may include:

• An adequacy decision issued by the European Commission.

• European Commission-approved Standard Contractual Clauses.

• Other lawful transfer mechanisms and supplementary safeguards where required.

You may contact us at [email protected] to request further information about relevant international data transfers and applicable safeguards.

9. How Long We Keep Personal Data

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including meeting legal, accounting, contractual, and regulatory requirements.

Our retention periods are determined by the nature of the information and its purpose.

In particular:

• General enquiries: Retained for the period reasonably necessary to respond, follow up, and maintain appropriate records of our communications. Enquiries that do not lead to a business relationship are periodically reviewed for deletion.

• Client and contract information: Retained throughout the business relationship and for any additional period necessary to meet contractual obligations or manage legal claims.

• Accounting and tax records: Retained for the periods required under applicable Irish law, which may require records to be kept for at least six years.

• Website and security logs: Retained for a limited period appropriate to operational, security, and troubleshooting requirements.

• Analytics information: Retained in accordance with the applicable analytics configuration and retention settings.

• Consent records: Retained for as long as reasonably necessary to demonstrate compliance with applicable data protection requirements.

When personal data is no longer required, we securely delete or anonymise it, subject to applicable legal obligations.

10. How We Protect Your Personal Data

We take reasonable and appropriate technical and organisational measures to protect personal data against:

• Unauthorised access.

• Accidental loss.

• Unlawful disclosure.

• Alteration or destruction.

• Misuse and other security threats.

Measures may include secure website connections, access controls, system monitoring, security updates, and restricted access to information.

Access to personal data is limited to authorised persons and service providers who require it for legitimate business purposes.

Although we take data protection seriously, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Your Rights Under GDPR

Under applicable data protection law, you have a number of rights in relation to your personal data.

Depending on the circumstances, these include:

Right of access

You may request confirmation of whether we process your personal data and receive a copy of that information.

Right to rectification

You may request that inaccurate or incomplete personal data be corrected.

Right to erasure

You may request deletion of your personal data where the relevant legal conditions apply.

Right to restriction of processing

You may request that we restrict the use of your personal data in certain circumstances.

Right to data portability

Where applicable, you may request to receive certain personal data in a structured, commonly used, machine-readable format or have it transmitted to another controller.

Right to object

You may object to processing based on our legitimate interests, subject to applicable legal conditions. You have the right to object to processing for direct marketing purposes at any time.

Right to withdraw consent

Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of earlier processing.

Rights relating to automated decision-making

You have rights relating to certain decisions based solely on automated processing, including profiling, where those decisions produce legal or similarly significant effects.

To exercise any of these rights, please contact us at:

[email protected]

We may ask you to verify your identity before responding to a request where necessary to protect your information.

We will respond within the time limits required by applicable data protection law, normally within one month, subject to any permitted extension.

12. Marketing Communications

We may contact existing or prospective business customers regarding relevant services where permitted by applicable data protection and electronic marketing legislation.

Where consent is required, we will obtain it before sending marketing communications.

You may opt out of direct marketing at any time by following any unsubscribe instructions provided or by contacting [email protected].

We will respect valid requests to stop receiving direct marketing communications.

13. Children’s Privacy

Our website and services are intended primarily for businesses and professional users.

We do not knowingly seek to collect personal data from children through our website.

If we become aware that personal data has been collected from a child without an appropriate lawful basis, we will take reasonable steps to address the situation, including deleting the information where required.

14. Third-Party Websites and Services

Our website may contain links to external websites, services, or technology providers.

We are not responsible for the privacy practices or content of websites operated by third parties.

We encourage you to read the privacy policies of those services before providing personal information.

15. Automated Processing and Profiling

We may use automated security technologies, including Google reCAPTCHA, to identify potentially abusive or automated activity on our website.

These technologies are used to help protect website functionality and form submissions.

We do not use information collected through our general website enquiry forms for solely automated decisions that produce legal or similarly significant effects on individuals.

16. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes in our services, technology, data processing activities, or legal obligations.

Any updated version will be published on our website with a revised “Last updated” date.

We encourage visitors to review this policy periodically.

17. Complaints and Supervisory Authority

If you have concerns about how we handle your personal data, we encourage you to contact us first so that we can investigate and respond.

You also have the right to lodge a complaint with the Irish Data Protection Commission (DPC), or another competent data protection supervisory authority where applicable.

Data Protection Commission (Ireland)

Website: https://www.dataprotection.ie/
Email: [email protected]

Further information about your rights and the complaints process is available on the DPC website.

18. Contact Information

For questions about this Privacy Policy, requests to exercise your data protection rights, or other privacy-related concerns, contact:

JEDA IT HUB LIMITED

49 Elmeley, Golf Links Road
Bettystown, Co. Meath A92R7RF
Ireland

Company registration number: 782644
VAT number: IE4392367CH

Phone: 089 241 1788
Email: [email protected]
Website: https://jeda.ie/